Support & FAQ

The paid plugins ship as native AU and VST3 for macOS and Windows. RatDrum also includes a Standalone app. AAX / Pro Tools is not supported right now. Vocalizer is macOS Apple Silicon only.

Right away. After checkout, the download links show up on the confirmation page and get emailed to you. There is no license key, no account setup, and nothing to activate.

No. Use the link in your purchase email if you need to download again later. If you lose it, email us from the address you used at checkout and we will help.

macOS 11+ on Intel or Apple Silicon, or Windows 10/11 64-bit. You will also need an AU or VST3-compatible DAW like Ableton Live, Logic Pro, FL Studio, Reaper, or Cubase.

No. Updates are free for plugins you own. New versions are announced on the Downloads & Updates page — enter your purchase email there and the latest installers land in your inbox. Installing over your old version updates it in place.

Right-click any knob in the plugin and pick 'Create automation clip' — same as FL's native plugins (added in the July 2026 updates; grab the latest installers if you don't see it). This works in any VST3 host that offers per-parameter menus. You can also use FL's wrapper menu → Browse parameters, tweak the knob, then right-click it in the Browser.

Yes. Buying the bundle gets you every paid RatHound plugin that exists today AND every one we release in the future, at no extra cost. New releases are added to your bundle downloads automatically — check the Downloads & Updates page whenever something new ships.

Since these are digital downloads, refunds are handled case-by-case. If something is not working, check the Refunds page or email us with your order details.